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Frequently Asked Questions
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Where do I check in?We have made check in easier than ever! Your cabin information, including cabin number and door code, will be sent to you via text message. Once you've received that info, you can settle in! We are always happy to see a friendly face, though, so feel free to stop at the reception center with any questions!
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Is there a beach or place for swimming?For nearby swimming, there’s nearby Lincolnville Beach and Knights Pond. Knights Pond is accessible via the hiking trails just steps from your cabin!
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Why does the nightly price change?As in standard in most hotels, prices vary daily. This can be impacted by holidays, weekends, local events, seasonal rates, and other factors. When making a reservation the system will allow you to see the rates of the days and how they vary.
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Do I have to book through Vacasa?Yes, our partnership with Vacasa means they now handle our reservations and bookings. We encourage you to reach out to the Reservation Line at 1-800-863-8415 for assistance.
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Will there be daily housekeeping?The cabins are available as vacation rentals, so it's much like renting a place on Airbnb or VRBO. The place will be thoroughly cleaned before your arrival and will be stocked fully with towels, sheets, toiletries, dish soap, etc. There will not be daily cleanings like a hotel.
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Are the cabins dog-friendly?Absolutely! We love pups at Point Lookout. There is a small fee for your furry friend. Please reach out to the Vacasa Reservation Line at 1-800-863-8415 with any questions.
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How is the wifi?Each cabin has great wifi with 200 mbps upload/download speeds. We offer free wifi at the fitness center as well!
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Can guests do laundry on-site?We don't have washers or dryers in the cabins, but we have a guest laundry facility on-site in the reception area. There are two full size washers and dryers and guests have access to it 24/7.
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What about weddings and events?We no longer offer weddings, however we are happy to host small gatherings! Groups of up to 48 people can gather in our indoor meeting room. We also have outdoor space at the pavilion and can host large groups and events on our soccer field.
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What's changed about Point Lookout?Point Lookout was previously run as a resort. Now, the cabins are being offered as vacation rentals - much like what you would find on Airbnb or HomeAway. You book a cabin and pick the dates and the place is all yours during that time. The vacation rentals are available year-round. The summit, bowling alley and the copper pine are no longer available. Sadly, the beach is now owned by the city and has not been available to guests for some time due to construction and other updates.
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